You many not tear down your exhibit until the show floor has officially closed. It is not fair to attendees to be short-changed on exhibition time. Your biggest customer might show up during that last hour - why chance losing a sale? If you have an emergency and feel as if you must teardown before the show closes, you must go to the Floor Manager before you tear down.
As with set up, labor unions must dismantle any part of your booth that they were required to set up. If you have an Exhibitor Designated Contractor, they may also come to dismantle your booth.
It is important that you make sure all of your rented items (i.e. floral, audio visual equipment, lead retrieval machines) are either picked up or returned before you vacate your booth space. Also, make sure that you have receipt that the item has been picked up by an employee of the company you rented it from. Also, make sure your booth staff is clear on what you brought with you and what was rented so there is no confusion when you are ready to leave.
As with move-in, it is important that the aisles stay clear during move-out. Immediately after the show closes, the exclusive general service contractor will tear-up all of the aisle carpet. If exhibitors begin to spread out into the aisles, this process will be much longer and exhibitors will wait longer for the empty crates.
Empty crates will be returned to the exhibitors once the show has completely closed and the exclusive general service contractor has been able to pull the aisle carpet up. At no time during the show will you be able to access your empty crates.
Any booth that has not been torn down by the end of move-out will be torn down and shipped by the exclusive general service contractor at the cost of the exhibitor.
As with all other times during the show, it is important that you are aware of your personal items during move-out. Trade shows tend to come down much faster then they go up and move-out can become somewhat chaotic. Show management will have show security through move-out, however each exhibitor is responsible for their own belongings.
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